![]() ![]() Update your firmware regularly to get the latest updates for your router. Update the wireless device driver or firmwareġ.Adjust the direction of the router's antennas.Switch to a control channel with less interference.You can refer to the following steps for simple troubleshooting. to connect router's Wi-Fi SSID (2.4GHz or 5GHz) easy to disconnect) (2). If Wired devices can access to internet via modem, may refer to below trouble shooting steps.ģ. When you use a wireless router to connect to the Internet, you find that your wireless connection device is often disconnected. Please contact your ISP for modem internet issue. If WiFi device cannot access to internet via Modem' WiFi, If WiFi device can access to internet via Modem's WiFi, please login to ASUS router UI to see if router internet status shows disconnected. Failed Internet access through routerĢ. If ISP modem has WiFi function, try to connect WiFi devices to Internet Service Provider (ISP) modem WiFi to see if WiFi device can access to internet through modem WiFi .Internet status description in the router's GUI. ![]() If Internet status shows disconnected or wired devices cannot access to internet, please refer to below FAQ for internet trouble shooting. When WiFi devices cannot access the Internet, is the wired device unable to access the Internet too? When WiFi devices cannot access to internet, please go to ASUS router web interface > network map to check whether the network map shows internet disconnected. To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about Troubleshooting for Wi-Fi signal is often disconnectedġ. ![]()
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